Shipping Policy
At FurniDrop, we provide fast, reliable, and transparent delivery services across most of the UK Mainland β with free standard delivery on all eligible orders.Β
π Delivery Areas
We currently offer free curbside delivery to select regions within the UK Mainland β including the Midlands and surrounding areas.
We do not deliver to the following areas:
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Northern Ireland (BT)
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Channel Islands (GY, JE)
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Isle of Man (IM)
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Scottish Highlands and Islands (AB, DD, HS, IV, KA27βKA28, KW, PA, PH, ZE)
If your address falls within any of these postcode zones, please do not place an order. Contact us first to check availability β orders to restricted areas may be cancelled and refunded.
π¦ Delivery Method
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Standard curbside delivery only β no room-of-choice, indoor placement, or assembly.
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Smaller items are delivered by parcel couriers without prior notice.
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Larger items will arrive via freight carriers, with advance contact for scheduling.
π Delivery Timeframes
Stage | Timeframe |
---|---|
Order Cut-Off | Same business day if before 2:00 PM GMT |
Handling Time | 2β3 business days |
Transit Time | 5β7 business days |
Total Estimate | 7β10 business days |
Delivery Days | Monday to Friday (excl. holidays) |
Delivery estimates are also shown on product pages under the βDeliveryβ tab.
β Missed Deliveries
If you're unavailable for a scheduled delivery and redelivery is required:
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A Β£50 redelivery fee may apply for large-item shipments.
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Parcel couriers usually provide redelivery options free of charge.
π Cancellations & Returns
Condition | Policy |
---|---|
Before Dispatch | Cancel within 3 calendar days for a full refund |
After Dispatch | Refuse delivery β 15% restocking fee applies |
After Delivery | Return within 30 days (collection fees may apply) |
Note: All items must be inspected on delivery.
Damage: Must be reported within 48 hours
Faults: Must be reported within 14 days
π Shipping Summary
Shipping Type | Standard (UK Mainland) |
---|---|
Shipping Cost | Free |
Dispatch Time | 2β3 business days |
Transit Time | 5β7 business days |
Total Time | 7β10 business days |
Delivery Days | Monday to Friday |
Cut-Off Time | 2:00 PM GMT |
Β
Contact us
Trade name: FurniDrop Β
Company name: Stuffbox Ltd Β
Company number: 16119059 Β
Phone number: 0203 916 6420
Email: support@furnidrop.co.uk
Physical address: Unit 13 Roding House, 2 Cambridge Road, Barking IG11 8NL, United Kingdom