Shipping Policy

At FurniDrop, we provide fast, reliable, and transparent delivery services across most of the UK Mainland β€” with free standard delivery on all eligible orders.Β 


πŸ“ Delivery Areas

We currently offer free curbside delivery to select regions within the UK Mainland β€” including the Midlands and surrounding areas.

We do not deliver to the following areas:

  • Northern Ireland (BT)

  • Channel Islands (GY, JE)

  • Isle of Man (IM)

  • Scottish Highlands and Islands (AB, DD, HS, IV, KA27–KA28, KW, PA, PH, ZE)

If your address falls within any of these postcode zones, please do not place an order. Contact us first to check availability β€” orders to restricted areas may be cancelled and refunded.


πŸ“¦ Delivery Method

  • Standard curbside delivery only β€” no room-of-choice, indoor placement, or assembly.

  • Smaller items are delivered by parcel couriers without prior notice.

  • Larger items will arrive via freight carriers, with advance contact for scheduling.


πŸ•’ Delivery Timeframes

Stage Timeframe
Order Cut-Off Same business day if before 2:00 PM GMT
Handling Time 2–3 business days
Transit Time 5–7 business days
Total Estimate 7–10 business days
Delivery Days Monday to Friday (excl. holidays)

Delivery estimates are also shown on product pages under the β€œDelivery” tab.


❗ Missed Deliveries

If you're unavailable for a scheduled delivery and redelivery is required:

  • A Β£50 redelivery fee may apply for large-item shipments.

  • Parcel couriers usually provide redelivery options free of charge.


πŸ” Cancellations & Returns

Condition Policy
Before Dispatch Cancel within 3 calendar days for a full refund
After Dispatch Refuse delivery β€” 15% restocking fee applies
After Delivery Return within 30 days (collection fees may apply)

Note: All items must be inspected on delivery.

  • Damage: Must be reported within 48 hours

  • Faults: Must be reported within 14 days


πŸ“‹ Shipping Summary

Shipping Type Standard (UK Mainland)
Shipping Cost Free
Dispatch Time 2–3 business days
Transit Time 5–7 business days
Total Time 7–10 business days
Delivery Days Monday to Friday
Cut-Off Time 2:00 PM GMT

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Contact us

Trade name: FurniDrop Β 
Company name: Stuffbox Ltd Β 
Company number: 16119059 Β 
Phone number: 0203 916 6420
Email: support@furnidrop.co.uk
Physical address: Unit 13 Roding House, 2 Cambridge Road, Barking IG11 8NL, United Kingdom